Privacy Policy

Privacy Policy

This Privacy Policy explains how Nuvanta (“we,” “us,” “our”) collects, uses, and protects information when you visit nuvanta.shop or purchase golf simulator equipment from us.

1. Information We Collect

• Order & account information: name, shipping/billing address, email, phone number, and order history.
• Payment information: processed directly by our payment processor (e.g., Stripe, PayPal, or another WooCommerce-supported gateway). We do not store full credit card numbers on our servers.
• Browsing information: pages viewed, device/browser type, and referring site, collected via cookies and similar technologies.
• Communications: messages you send via our contact form, email, or phone, including quote requests.

2. How We Use Your Information

• To process and fulfill orders, including coordinating freight delivery for large items.
• To respond to inquiries, quote requests, and support/warranty questions.
• To send order confirmations, shipping updates, and — if you opt in — promotional emails.
• To improve the Site and prevent fraud.

3. Sharing of Information

We share information only as needed to operate the business: with payment processors, shipping/freight carriers, email service providers, and manufacturers when required to process a warranty claim. We do not sell your personal information to third parties.

4. Cookies

We use cookies to keep your cart contents, remember your preferences, and understand how visitors use the Site. You can disable cookies in your browser, though some features (like checkout) may not work properly without them.

5. Data Retention

We retain order and account information for as long as needed to fulfill orders, comply with tax/accounting obligations, and support warranty claims.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at support@nuvanta.shop. We will respond within a reasonable timeframe.

7. Children’s Privacy

This Site is not directed to children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

9. Contact

Nuvanta
644 Peachtree St, Asheboro, NC 27203
Email: support@nuvanta.shop
Phone: +1 (336) 301-6250
Mon–Fri, 9AM–5PM CT